Luxbet Terms & Conditions — A Complete Guide to Using the Platform

Luxbet (luxbet.world) is an internationally licensed online gaming and betting platform serving users in Bangladesh and other approved regions. These Terms & Conditions constitute a legally binding agreement between Luxbet and its users.

Luxbet reserves the right to modify or update these Terms & Conditions at any time. Any changes will be notified on the website along with the date of the update. Continued use of the platform after changes are made will be considered acceptance of the revised terms.

Alongside these Terms & Conditions, Luxbet's Privacy Policy, Responsible Gaming Policy The terms and conditions of each individual bonus and promotion also apply. Together, these documents form a complete agreement.

When registering an account with Luxbet, you must provide true, accurate, and complete information. Registering with false details may result in account closure at any time and forfeiture of your balance.

• Each person may register only one account. Multiple accounts from the same household or device will be subject to investigation.
• Your account password and login credentials must be kept strictly confidential. Sharing account access with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, contact Luxbet Support immediately.
• You are solely responsible for all activity on your account.
• You may request the closure of your Luxbet account at any time by contacting support.

The minimum age to use Luxbet's services is 18 years. Luxbet may request documents for age verification at any time. If age cannot be confirmed, the account will be suspended.

As part of Know Your Customer (KYC) verification, you may be required to submit identification documents in the following circumstances:

• When submitting your first withdrawal request
• When withdrawing an amount above the specified limit
• If unusual activity is detected on an account
• Luxbet reserves the right, at its discretion, to

KYC verification typically takes National ID (NID) or a copy of your passport and recent proof of address may be required. Withdrawals may be held pending until KYC verification is completed.

Luxbet accepts bKash, Nagad, Rocket, bank transfer, and USDT (TRC20/ERC20) for deposits. Deposits are generally processed instantly.

• Minimum Deposit: ৳300 via mobile banking, ৳1,000 via bank transfer.
• Deposits must be made from an account registered in your own name.
• Depositing from a third party's or another person's account is strictly prohibited, and funds deposited in this manner may not be refunded.
• Luxbet does not charge any deposit or withdrawal fees. However, any fees imposed by your mobile banking provider or bank remain your responsibility.
• If you have a promo code at the time of deposit, entering it will automatically apply the bonus to your account.

Your account must be fully verified before you can make a withdrawal on Luxbet. The minimum withdrawal amount is ৳500. Processing times vary depending on the withdrawal method.

• BKash & Nagad: Usually processed within 15–30 minutes.
• Rocket: Usually within 30–60 minutes.
• Bank Transfer: Within 1–2 business days.
• USDT: Usually within 1–2 hours.

Withdrawals should be made using the same method as your deposit. Your real balance (excluding bonuses) can be withdrawn at any time with no wagering requirements. Withdrawals from bonus funds, however, require the applicable wagering conditions to be met.

VIP members enjoy priority withdrawal processing and higher daily limits.

Luxbet offers a variety of bonuses and promotions — including a welcome bonus, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions.

• Welcome Bonus: Up to 150% bonus on your first deposit. A minimum deposit is required to activate the bonus.
• Wagering Requirements: Bonus funds can only be withdrawn after they have been wagered the required number of times. The wagering amount is specified in the bonus details.
• Right to Cancel Bonuses: If you'd prefer not to receive a bonus, select the 'No Bonus' option at the time of deposit.
• If multiple accounts from the same device, IP address, or payment method claim bonuses, all associated bonuses may be cancelled.
• Luxbet reserves the right to modify or discontinue any bonus or promotion at any time without prior notice.
• Using bonuses to apply hedging or arbitrage betting strategies (such as betting on both outcomes) may result in bonus forfeiture.

When placing bets on Luxbet, the rules listed on each event page apply. The general rules are as follows:

• Confirmed bets cannot be cancelled — please make sure before placing your bet.
• If a match is cancelled before it begins, the full stake will be refunded.
• If a match is interrupted, settlement may be determined using the Duckworth-Lewis method or another applicable rule.
• For in-play betting, if a match is abandoned mid-game, settlement is based on the state of the last completed ball.
• If a bet is placed at unusual odds, Luxbet reserves the right to investigate and may reconsider the outcome.
• If incorrect odds are displayed due to a technical error, the affected bet may be voided.

The following activities are strictly prohibited on Luxbet and may result in account closure and balance forfeiture:

• Using the platform for money laundering or any illegal activities.
• Creating multiple accounts to exploit bonus offers.
• Automated betting using software or bots.
• Exploiting game vulnerabilities to gain an unfair advantage.
• Attempting to hack or defraud another user's account.
• Attempting to pass KYC verification using false information.
• Placing bets on behalf of or in the name of a third party.
• Rude or threatening behaviour toward Luxbet staff.

Luxbet believes gaming should be entertainment — not an addiction. That's why we provide every member with responsible gaming tools:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Time-Out: You can take a temporary break from your account for a set period of time.
• Self-Exclusion: You can use self-exclusion to take a longer break from the platform.
• Reality Check: You will receive periodic reminders of your gaming session duration.

If you feel that gaming is becoming an addiction, please reach out to our support team. Luxbet is here to help.

Luxbet reserves the right to update these Terms & Conditions at any time. A notice will be posted on the website before any changes take effect. For significant updates, registered users will also be notified by email.

For any dispute or complaint, please contact our support team in the first instance. Luxbet's decisions are considered final, though all decisions are made impartially.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply. These Terms & Conditions represent the definitive document governing all matters related to the use of Luxbet's services.